PRIVACY AND TERMS OF USE

Last updated FEBRUARY 2022

This Privacy Policy describes and governs the information collection, use, and sharing practices of OMNIS PURA LTD. which is committed to protecting our customers' right to privacy and to the ethical and responsible use of your information. 

This Privacy Policy details the personal information we collect about you, the means through which we collect that information, with whom we share it, and how you can change your preferences regarding how we collect and use your information when you provide it to us. Personal Information consists of information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

What Information We Collect and How We Collect It

We collect, store, and use information that you provide directly to us and information we acquire in other ways, as discussed below. Some of this information is personal information. 

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Information We Acquire from You Directly

We acquire information from you when you (a) provide information via any of the OMNIS PURA Websites, (b) interact with any OMNIS PURA checkouts, (c) participate in any OMNIS PURA questionnaires, panels, contests, or sweepstakes, (d) communicate or interact with OMNIS PURA customer service or (e) engage in any other electronic with OMNIS PURA. Through these channels, you might provide us with information about you, information about the recipient of any merchandise you are ordering and/or having shipped, including, in either case, names, email addresses, postal addresses, phone numbers, genders, birthdays, marketing preferences, personal interests, credit card information, and other financial information. We also acquire other information about you when you interact with the OMNIS PURA Website and certain of its features, including accounts, checkouts, questionnaires, contests, sweepstakes, and social media features.

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Information We Acquire in Other Ways

We, or our third-party partners, may collect information through log files. This may include city and country location, IP address, browser type, device information, a unique identifier from your browser or device, and details of your usage such as your preferences (such as social media “pins”, “likes” and “dislikes”). We may also acquire information about you from third parties and publicly available information. Using this information helps us fulfil your orders, keep records, and provide products and services that may be of interest to you.

Technologies Used at OMNIS PURA

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Cookies: A cookie is a simple file that is stored on your device by a website’s server. When you interact with OMNIS PURA cookies and other similar technologies may be used for storing information, and accessing information stored on your device.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. The "Help” function within your browser may tell you how to do this. Alternatively, you can visit www.allaboutcookies.org, which gives comprehensive information on how to disable cookies on a wide variety of desktop browsers.

Please note that certain cookies are required for you to be able to take advantage of some of OMNIS PURA’s important functions. If you disable or refuse all cookies, some parts of our website may not function properly. Your web browser may let you choose your preference as to whether you want to allow websites to collect information over time about your online activities across different websites or online services. At this time, we do not respond to such "Do Not Track” or similar preferences you may have configured in your web browser, and we may continue to collect information in the manner described in this Policy.

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Third Party Cookies: We partner with advertising companies to place our advertising on other websites on the Internet. These companies may use third party cookies which allow them to develop personalized advertising so that it relates to information that may be of interest to you.

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Web Beacons: This is an electronic file on a web page that allows us to count and recognize users who have visited that page. Among other things, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness - for instance, if you get an email from us and click on a link in that email to go to our website. You can generally avoid web beacons in email by turning off HTML display and displaying only the text portion of your email. 

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Geo-location: Geo-location refers to technologies that permit us to determine your device’s location. We may ask you to manually provide precise location information on our website, or to enable your mobile device to send us precise location information. We may also automatically use information from your web browser or computer to determine general location information, such as the city in which you live. 

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How We Use the Information We Collect

By electing to enter a contract with us for the purchase of goods, you allow us to use and retain your information as needed to provide you services, fulfill your order, administer, and operate our loyalty program, comply with our legal obligations, and resolve disputes. 

These are also legitimate business reasons for the use and processing of your personal information. For example, we analyse transactional data for statistics that may contribute to the enhancement of our services. Another example would be if you place an order with us through one of our merchant suppliers, our merchant supplier may contact you if there is an issue with the order. 

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How We Share and Disclose Personal Information

We only share your Personal Information as outlined in this Policy. We do not sell your personal information, as the term “sell” is commonly understood. Briefly, these third parties are only authorized to use your information to provide you services and as otherwise outlined in this Privacy Policy.

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Marketplaces and Partners Involved in Your Transaction: Depending on how you interact with us, you may make purchases that involve third parties. For example, you may make a purchase that involves a third-party website or marketplace. In such situation, you may initially view products on an OMNIS PURA website and are then directed to a third-party website for purchase, and OMNIS PURA facilitates the order. If this is the case, it may be clear to you that a third party is involved in your transaction. In these scenarios we may share your personal information with that third party. 

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Service Providers: We may provide your personal information to certain service providers, in connection with the fulfillment of your purchase or the improvement of our products and services. These service providers may include delivery agents, email providers, customer support providers, customs brokers, technical support, international revenue authorities, and fraud management parties. 

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OMNIS PURA’s Protection: We will disclose your personal information as required by law, when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, legal process, or to enforce our Terms & Conditions and other agreements. 

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Business Transitions: In the event OMNIS PURA goes through a business transition, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of OMNIS PURA’s business, assets, or stock (including in connection with any bankruptcy or similar proceedings) with or acquisition by another company, your personal information will likely be among the assets transferred.

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Your Consent: We may share your information in other ways that you specifically consent to. 

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Other Disclosures: We may disclose your Personal Information: (i) when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities that may be causing injury to you, OMNIS PURA, or others; (ii) when we believe that applicable law, legal process, or regulation requires it; or (iii) to investigate, prevent, or take action regarding suspected illegal activities or fraud. In some circumstances we may be required to provide your personal information to a law enforcement agency and prohibited from providing you notice of that event.

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Securing and Retention of Personal Information: 

We take the security of your data very seriously. We take reasonable and appropriate measures to protect your data by using a variety of generally accepted standards, technologies, and processes. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure and no one can guarantee absolute security. 

The security of your password is vital to the security of your data. We recommend that you do not share, reuse, or store any of your passwords with anyone else. 

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you have questions regarding how long a specific type of information is retained, please contact us using the information below. 

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Marketing, Promotional and Other Information

In certain cases, when interacting with OMNIS PURA, you may be provided with a choice to opt-in or opt-out of receiving marketing and promotional information. In other non-marketing cases, you may not be presented this choice. If you, at any time, choose to opt-out of receiving such information, we will abide by that preference. Furthermore, at any time you may send us an email at to opt out. You ea@omnispura.co.uk may also follow the unsubscribe instructions contained in the marketing communications you receive from OMNIS PURA. In certain cases, we may give you the option to opt-in to receive marketing, promotional or other information from one of our partners or other third party. If you chose to opt-in for that, we would provide your personal information to that third party.

No matter what your marketing preferences are, we may contact you to acknowledge, confirm, or fulfill any order that you place or for other legitimate business reasons. 

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Links to Other Websites

The OMNIS PURA Websites may include third-party advertising and links to third-party websites. We are not responsible for the content displayed or the practices of any such websites. We recommend that you review the privacy policy and terms and conditions of those websites. 

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Contact OMNIS PURA

If you have any questions about our privacy policy, you can contact us by emailing us at ea@omnispura.co.uk You may also write to us at:

OMNIS PURA Ltd
151, West Green Road

N15 5EA London / United Kingdom

If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail.